Shipping policy

Shipping Policy

At Leonie & Co, we are committed to delivering your orders efficiently and safely.

Shipping Timeframe

Orders are processed and shipped within 7 to 15 business days from the date of purchase. Please note that business days do not include weekends or holidays.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times may vary depending on your destination. During checkout, you will see the estimated delivery date based on your location.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your package's progress through our carrier's tracking system.

Customs and Delays

For international orders, customs clearance may cause additional delays beyond our control. Leonie & Co is not responsible for delays caused by customs authorities or other governmental agencies. Any customs duties or taxes are the responsibility of the recipient.

Shipping Issues

If your order does not arrive within the stated timeframe or arrives damaged, please contact us at supportleonieco@gmail.com with your order number and tracking information. We will work to resolve the issue promptly.